Free trial
New accounts start on a free trial, shown in the app when you sign up, with no payment collected. You can cancel any time during the trial at no cost, simply by not continuing — nothing is charged automatically at the end of a trial.
Billing cycle
Aagantuk is priced per room, per month, and billed in advance for the period you agree to when you subscribe, currently by bank transfer or UPI against an invoice from vKutumb Technologies LLP — there is no automatic card charge.
How to cancel
Write to support@vkutumb.com or message us on WhatsApp at +91 80106 30611 to cancel. Your account stays active with full access until the end of the period you've already paid for, and will not be renewed or re-invoiced afterwards.
Refunds
- Fees already paid for the current billing period are non-refundable, including if you cancel partway through that period.
- We do not provide partial or pro-rata refunds for unused days in a paid period.
- If Aagantuk fails to deliver the service you paid for due to a fault on our part, contact us — refunds in that situation are considered at our discretion, on a case-by-case basis.
- Downgrading the number of rooms on your plan takes effect from your next billing cycle, not the current one.
After cancellation
Your data export and deletion options after your account closes are described in §12 of our Terms & Conditions.
Questions about a bill?
Write to support@vkutumb.com and we'll help sort it out.